Wednesday, 28 May 2014

PPR Status: Failed Document Validation

 PPR Document Validation error


This post explains the reason for following PPR Document validation error:


Validation Error: Payment Profile on document is not compatible with payment format on document.

Cause of the error: This error occurs when the Payment Format assigned to the Payment Process Request  is different from the Payment Format assigned to Supplier Site.

How to fix the issue:
1. Make sure to use Payment Process Profile which has same Payment Format  as Supplier Site.
(Or)
2. Change the Payment Format on supplier site same as Payment Process Profile being used.

 
Process to update Payment Format for a Supplier Site:

Responsibility: Payables Super User
Navigation: Suppliers → Entry

Query the form with Supplier Name/Number.
1.  Click on Payment Details
2.  Click on Update Payment Details under Supplier Site
3.  Click on Payment Specifications Tab
4.  Update Payee Specified Payment Format

2 comments:

  1. Hello,
    we have eBS R 12.1.3
    while we are trying to do step pay in full or quick pay, the following note appeared:
    'exception occurred when performing document validations'

    Do you have any idea what is the problem?
    manual payment is ok.

    Thanks in advance.
    Regards

    ReplyDelete