What you will learn
Oracle 7.7.2 GRC Manager and Oracle GRC Intelligence 1.0 are part of an overall GRC Suite that makes up your GRC
portfolio, and are considered the system of record and analytics. Please note, this course does not include functions
delivered by Oracle Consulting Services, nor any in depth technical training; however, the curriculum will provide you the
basic knowledge on how to configure the GRC Manager application. As efforts around financial compliance mandates
have shown, regulation is often the primary catalyst for improving an organization’s control environment and business
processes. The new era of accountability requires the coordination of governance, risk, and compliance activities in
many countries. In this class you will learn how to use, set up, and manage Oracle GRC Manager to ensure that your
company complies with the appropriate regulations. You will learn how Oracle GRC Manager effectively automates and
simplifies your compliance initiatives by documenting your business processes, controls, risks, and issues that improve
efficiency of the compliance management process.This process management can help you identify areas in the
organization that are in or out of compliance or where risks may exist. You will learn how to create, and modify Oracle
GRC Intelligence interactive dashboards and reports. Upon completion of the GRCI modules, you will have learned how
to articulate Oracle GRC Intelligence’s overall business value, and product objectives. You will understand the inherent
relationships between the GRCI physical layer, business models and presentation layers. You will have performed
hands on exercises to modify dashboards and reports, and create new dashboards and reports. Upon completion of this
class, you will have learned how to develop a business process with controls and related risks, create and maintain
libraries and templates, perform audits, manage assessments, monitor controls, track and remediate issues, and create
reports that will help you assess your current state of compliance. You will have performed hands on exercises to apply
the practical knowledge you have learned in class.
Learn To:
Document business processes
Create interactive dashboards and reports
Configure GRC Manager
Automate compliance initiatives
Comply with governance, risk, and compliance regulations
Understand the GRC Suite technology stack
Audience
Business Intelligence Developer
End Users
Security Administrators
Security Compliance Professionals
Technical Consultant
Prerequisites
Required Prerequisites
Thorough knowledge of the Windows environment
Copyright © 2011, Oracle. All rights reserved. Page 1
Be familiar with Business Intelligence (BI) concepts
Know the fundamentals of governance, risk and compliance concepts
Be familiar with Oracle Business Intelligence Enterprise Ed
Be familiar with Oracle Applications
Be familiar with Security functions
Suggested Prerequisites
Oracle BI Publisher 10g R3: Fundamentals
Oracle BI Suite EE 10g R3: Create Reports and Dashboards
Course Objectives
Configure out-of-the-box Oracle Business Intelligence Interactive dashboards
Explain key concepts and terms specific to using Oracle Governance, Risk and Compliance Manager
Explain the GRC Manager solutions and related business process flows
Describe the features of Oracle GRC Manager
Create and manage business processes
Create and manage process risks and controls
Manage libraries and templates
Manage and remediate issues
Create and run audit procedures
Administer management assessments
Certify business processes
Identify any dependent Oracle product modules
Explain GRC Suite integration solutions
Understand the relationship between GRCI 1.0 and GRCM 7.7.2 on a functional and a technical level
Work with Oracle Business Intelligence Answers using dashboards and reports
Create new Oracle Business Intelligence Interactive dashboards
Course Topics
Introduction to Governance, Risk and Compliance Manager (GRC Manager) Application
Describing financial compliancy
Explaining how to use the GRC Manager Interface
Understanding GRC Manager’s relationship to content server and security
Managing Maps
Describing the Organization tray and its options
Explaining the four types of maps GRC Manager employs
Describing how to create and use maps
Business Processes
Describing how to manage business processes in the GRC Manager application
Describing how to use the Business Process tray
Identifying business process documents
Risk Management
Describing risks to an organization
Copyright © 2011, Oracle. All rights reserved. Page 2
Describing risk interfaces to business processes
Explaining how to create and revise a risk for a business process
Managing Controls, Templates and Libraries
Using the controls interface
Describing how to manage controls
Describing and use the scoping feature
Describing how to manage and use templates for business processes, attachments, and components
Managing the Master Component Library
Managing the Master Process Library
Data Collection
Explaining the Data Collection workflow process
Describing how to contribute data to a process
Explaining how to review data for a business process and for compliance
Audit Tests and Test Plans
Describing testing groups of controls collected from multiple business processes
Accessing the Test Plans tray
Accessing the Audit Testing tray
Issues and Action Items
Accessing the Issues tray
Tracking issues and gaps in compliance
Explaining basic issues workflow
Management Assessments
Describing the Assessment workflow
Using the Management Assessment tray
Assessing process controls and risks
Reporting
Describing the different types of reports available in GRC Manager
Describing the executive dashboard
Printing and exporting reports
GRC Manager, GRC Controls, and GRC Intelligence Integration Solutions
Describing how GRC Manager is integrated with the Oracle GRC suite
Explaining how GRC Manager integrates with GRC Controls (GRCC)
Identifying how GRC Manager integrates with GRC Intelligence (GRCI)
Administering GRC Manager
Identifying configuration administration items
Performing mass updates of processes and controls
Copying and maintain business processes
Understanding the Services
Identifying the Windows services required for GRC Manager to run
Re-starting the GRC Manager services
Locating details regarding a failure of a service to start properly
Understanding the Configuration Files and Security Concepts
Explaining what the various GRCM configuration files do
Identifying where the GRCM configuration files are located
Describing the components of Oracle Content Server security
Explaining how security models manage access to content
Understanding how Oracle Content Server and Oracle GRCM Solution communicate security information
Implementing a Role-based Security Model
Understanding what type of data a security model protects
Defining, setting up, and maintaining a role-based security model
Understanding how a role-based security model manages access to content
Workflow Concepts and Criteria Workflow
Understanding the difference between basic, criteria, and sub workflows
Customizing a workflow by using script templates
Editing a GRC Manager workflow in Content Server
Managing Content and Subscriptions in Content Server
Performing a variety of administrative functions on specific files
Creating subscriptions and assign users
Rebuilding the Search Index
Introducing Oracle GRC Intelligence 1.0
Evaluating competitive differentiation
Promoting Key Performance Indicators (KPIs) driven GRC processes
Integrating view of disparate GRC activities and initiatives
Enabling self-service analytics
GRCI 1.0 – GRCM 7.7.2 Source Overview
Understanding GRCI functional levels
Identifying key questions by GRCM role
Describing KPIs by GRCM processes
GRCI 1.0 – Technical Overview
Understanding technical design capabilities
Identifying support for cross-process analysis
Describing diagnostic capabilities
GRCI – Dashboard and Report Building
Viewing analytics that support GRC Overview, Certifications, Controls, Issues, Risks, and Testing dashboards
Identifying dashboard capabilities
Describing comprehensive ad-hoc reporting
Working with Oracle Intelligence Business Answers
Building requests with Oracle Business Intelligence Answers
Filtering requests in Oracle Business Intelligence Answers
Building views and showing results with charts in requests
Showing results with pivot tables
Configuring guided navigation links
Building dashboard prompts
Creating new Oracle Business Intelligence Interactive dashboards
Appendix B Showing results with gauge views and gauge types
Oracle 7.7.2 GRC Manager and Oracle GRC Intelligence 1.0 are part of an overall GRC Suite that makes up your GRC
portfolio, and are considered the system of record and analytics. Please note, this course does not include functions
delivered by Oracle Consulting Services, nor any in depth technical training; however, the curriculum will provide you the
basic knowledge on how to configure the GRC Manager application. As efforts around financial compliance mandates
have shown, regulation is often the primary catalyst for improving an organization’s control environment and business
processes. The new era of accountability requires the coordination of governance, risk, and compliance activities in
many countries. In this class you will learn how to use, set up, and manage Oracle GRC Manager to ensure that your
company complies with the appropriate regulations. You will learn how Oracle GRC Manager effectively automates and
simplifies your compliance initiatives by documenting your business processes, controls, risks, and issues that improve
efficiency of the compliance management process.This process management can help you identify areas in the
organization that are in or out of compliance or where risks may exist. You will learn how to create, and modify Oracle
GRC Intelligence interactive dashboards and reports. Upon completion of the GRCI modules, you will have learned how
to articulate Oracle GRC Intelligence’s overall business value, and product objectives. You will understand the inherent
relationships between the GRCI physical layer, business models and presentation layers. You will have performed
hands on exercises to modify dashboards and reports, and create new dashboards and reports. Upon completion of this
class, you will have learned how to develop a business process with controls and related risks, create and maintain
libraries and templates, perform audits, manage assessments, monitor controls, track and remediate issues, and create
reports that will help you assess your current state of compliance. You will have performed hands on exercises to apply
the practical knowledge you have learned in class.
Learn To:
Document business processes
Create interactive dashboards and reports
Configure GRC Manager
Automate compliance initiatives
Comply with governance, risk, and compliance regulations
Understand the GRC Suite technology stack
Audience
Business Intelligence Developer
End Users
Security Administrators
Security Compliance Professionals
Technical Consultant
Prerequisites
Required Prerequisites
Thorough knowledge of the Windows environment
Copyright © 2011, Oracle. All rights reserved. Page 1
Be familiar with Business Intelligence (BI) concepts
Know the fundamentals of governance, risk and compliance concepts
Be familiar with Oracle Business Intelligence Enterprise Ed
Be familiar with Oracle Applications
Be familiar with Security functions
Suggested Prerequisites
Oracle BI Publisher 10g R3: Fundamentals
Oracle BI Suite EE 10g R3: Create Reports and Dashboards
Course Objectives
Configure out-of-the-box Oracle Business Intelligence Interactive dashboards
Explain key concepts and terms specific to using Oracle Governance, Risk and Compliance Manager
Explain the GRC Manager solutions and related business process flows
Describe the features of Oracle GRC Manager
Create and manage business processes
Create and manage process risks and controls
Manage libraries and templates
Manage and remediate issues
Create and run audit procedures
Administer management assessments
Certify business processes
Identify any dependent Oracle product modules
Explain GRC Suite integration solutions
Understand the relationship between GRCI 1.0 and GRCM 7.7.2 on a functional and a technical level
Work with Oracle Business Intelligence Answers using dashboards and reports
Create new Oracle Business Intelligence Interactive dashboards
Course Topics
Introduction to Governance, Risk and Compliance Manager (GRC Manager) Application
Describing financial compliancy
Explaining how to use the GRC Manager Interface
Understanding GRC Manager’s relationship to content server and security
Managing Maps
Describing the Organization tray and its options
Explaining the four types of maps GRC Manager employs
Describing how to create and use maps
Business Processes
Describing how to manage business processes in the GRC Manager application
Describing how to use the Business Process tray
Identifying business process documents
Risk Management
Describing risks to an organization
Copyright © 2011, Oracle. All rights reserved. Page 2
Describing risk interfaces to business processes
Explaining how to create and revise a risk for a business process
Managing Controls, Templates and Libraries
Using the controls interface
Describing how to manage controls
Describing and use the scoping feature
Describing how to manage and use templates for business processes, attachments, and components
Managing the Master Component Library
Managing the Master Process Library
Data Collection
Explaining the Data Collection workflow process
Describing how to contribute data to a process
Explaining how to review data for a business process and for compliance
Audit Tests and Test Plans
Describing testing groups of controls collected from multiple business processes
Accessing the Test Plans tray
Accessing the Audit Testing tray
Issues and Action Items
Accessing the Issues tray
Tracking issues and gaps in compliance
Explaining basic issues workflow
Management Assessments
Describing the Assessment workflow
Using the Management Assessment tray
Assessing process controls and risks
Reporting
Describing the different types of reports available in GRC Manager
Describing the executive dashboard
Printing and exporting reports
GRC Manager, GRC Controls, and GRC Intelligence Integration Solutions
Describing how GRC Manager is integrated with the Oracle GRC suite
Explaining how GRC Manager integrates with GRC Controls (GRCC)
Identifying how GRC Manager integrates with GRC Intelligence (GRCI)
Administering GRC Manager
Identifying configuration administration items
Performing mass updates of processes and controls
Copying and maintain business processes
Understanding the Services
Identifying the Windows services required for GRC Manager to run
Re-starting the GRC Manager services
Locating details regarding a failure of a service to start properly
Understanding the Configuration Files and Security Concepts
Explaining what the various GRCM configuration files do
Identifying where the GRCM configuration files are located
Describing the components of Oracle Content Server security
Explaining how security models manage access to content
Understanding how Oracle Content Server and Oracle GRCM Solution communicate security information
Implementing a Role-based Security Model
Understanding what type of data a security model protects
Defining, setting up, and maintaining a role-based security model
Understanding how a role-based security model manages access to content
Workflow Concepts and Criteria Workflow
Understanding the difference between basic, criteria, and sub workflows
Customizing a workflow by using script templates
Editing a GRC Manager workflow in Content Server
Managing Content and Subscriptions in Content Server
Performing a variety of administrative functions on specific files
Creating subscriptions and assign users
Rebuilding the Search Index
Introducing Oracle GRC Intelligence 1.0
Evaluating competitive differentiation
Promoting Key Performance Indicators (KPIs) driven GRC processes
Integrating view of disparate GRC activities and initiatives
Enabling self-service analytics
GRCI 1.0 – GRCM 7.7.2 Source Overview
Understanding GRCI functional levels
Identifying key questions by GRCM role
Describing KPIs by GRCM processes
GRCI 1.0 – Technical Overview
Understanding technical design capabilities
Identifying support for cross-process analysis
Describing diagnostic capabilities
GRCI – Dashboard and Report Building
Viewing analytics that support GRC Overview, Certifications, Controls, Issues, Risks, and Testing dashboards
Identifying dashboard capabilities
Describing comprehensive ad-hoc reporting
Working with Oracle Intelligence Business Answers
Building requests with Oracle Business Intelligence Answers
Filtering requests in Oracle Business Intelligence Answers
Building views and showing results with charts in requests
Showing results with pivot tables
Configuring guided navigation links
Building dashboard prompts
Creating new Oracle Business Intelligence Interactive dashboards
Appendix B Showing results with gauge views and gauge types
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